Answers:
Q1. What is MP3 ?
A1. It is specified as MPEG Layer III, a digital audio compression format achieving smaller file sizes by eliminating sounds the human ear can't hear or doesn't easily pick up. It allows users to carry a large collection of music in the memory of a very small digital music player. [Back to Top]
Q2. What is MP4 ?
A2. MPEG Layer IV, used to store media types and allows multiplexing of multiple video and audiio streams in one files, variable frame and bit-rates, subtitles and still images. [Back to Top]
Q3. What is WMA ?
A3. It is defines as “Window Media Audio”, Microsoft proprietary audio codec designed to compete with MP3. It is also allows users to carry a large collection of music in the memory of a very small digital music player. [Back to Top]
Q4. What is ID Tag3 ?
A4. It allows your MP3/ MP4 player to display information in forms of song title, artist name, album name, year and genre. Todays most probably all the player include ID Tag3, because it is so wide spread and implementation libraries are readily available. [Back to Top]
Q5. How long can my STORM MP3/ MP4 last ?
A5. The advertised battery play time will vary by model and by circumstance. Basically other type of player as well as many other factors will determine just how long your MP3/ MP4 player will run before requiring charging or replacement batteries. [Back to Top]
Q6. Can the STORM MP3/ MP4 battery be replaced ?
A6. For MP3 series can be replaced by consumers which require standard AAA alkaline type batteries. However, for MP4 series, it cannot be replaced by a new battery unit. All the MP4 models are included with built in Rechargeable Battery (Lithium Polymer). Any replacement of MP4 battery will need you to contact your nearest authorized dealers.
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Q7. If my STORM products encounter problem and is still under warranty, where should i send it to?
A7. You can send it to any of our nationwide Authorized Reseller nearest to you or you can directly sent it to our service center in PJ / branches. The location map can be obtained here:
Ground Floor, Kompleks Penchala,
No.50, Jalan Penchala, Seksyen 51,
46050 Petaling Jaya, Selangor.
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